Frequently Asked Questions (FAQ)

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What materials do you use for Luxore™ handbags?

The Luxore™ Handbags are meticulously crafted from high-quality, next-generation materials, offering the timeless elegance of genuine leather with enhanced durability and practicality. Designed for the modern woman, it features a soft-touch finish, exceptional resistance to wear and tear, and effortless maintenance, ensuring it remains flawless for years to come.

Unlike many handbags that lose their shape or show signs of aging over time, our advanced craftsmanship ensures long-lasting beauty and structure. The lightweight yet durable construction makes it perfect for everyday use, while the plush, high-end fabric lining adds an extra layer of sophistication. Experience the perfect fusion of style, function, and innovation with the Luxore™ Leather Handbag.

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Do you offer international shipping?

Yes! We proudly ship worldwide, so no matter where you are, you can enjoy Luxore™ handbags delivered to your doorstep.

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What is your return policy?

We stand by the quality of our products. That’s why we offer a 30-day money-back guarantee on all items. If there’s a mistake with your order—such as receiving the wrong size, color, or a damaged item—we’ll gladly accept returns and provide an exchange or a full refund. However, we do not accept returns for size selections made in error by the customer. Please refer to the size chart before placing your order to ensure the perfect fit!

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Do your bags hold their shape over time?

Yes, Luxore™ bags are designed with structure in mind. The construction ensures your handbag retains its elegant shape with daily use while offering flexibility where it matters.

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Can I use it for different occasions?

Absolutely! The Luxore™ Leather Handbag is versatile and perfect for work, leisure, travel, parties, and dates.

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How long does shipping take?

Shipping typically takes 5-15 business days, depending on your location. We also offer tracking for all orders, so you can stay updated on your package's journey to you!

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Can I track my order?

Yes! Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to follow the progress of your shipment.

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Is there a warranty on the product?

Yes, we offer a 30-day satisfaction guarantee. If there’s a manufacturing defect, contact us within 30 days, and we’ll make it right!

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Are the bags heavy?

Not at all. While our handbags are sturdy and high-quality, they remain lightweight and comfortable to carry all day.

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What sizes are available?

We offer a variety of sizes, from compact crossbody bags to roomy totes. You’ll find specific dimensions listed under each product to help you choose the perfect fit for your lifestyle.

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Do you offer customer support?

Absolutely. Our customer support team is available 24/7 to assist with any questions or concerns. You can reach us via email or chat, and we’ll be happy to help.

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How can I contact you?

If you have any questions, feel free to reach out to us at info@theluxorestore.com

Our Customer Service team is available Monday to Sunday, 9am–5pm, and will get back to you within 8-14 hours.